Training Videos

These video tutorials will help guide you through the basics of your new hosted telephone service. At any time you can call 611 from your desk phone and speak directly with a support engineer. Or Call (336) 346-6000. If your question needs more than a quick phone call you can always open a support request by sending a description of your configuration question to help@carolinadigitalphone.com If you have a suggestion for a video tutorial you would like to see, send an email to feedback@carolinadigitalphone.com

Basic Calling Features - Making and Receiving Calls
Basic Calling Features - Making and Receiving Callshttps://videos.files.wordpress.com/eliZuvmb/making-and-receiving-calls-2-1.mp4
Tue, Nov 22, 2022 at 10:16 AM
Basic Calling Features - Using Intercom Between Users
Using Intercom Between Users
Tue, Nov 22, 2022 at 10:17 AM
Basic Calling Features - Setting Up Call Forwarding From The Web Portal
Basic Functions - Setting Up Call Forwarding From The Web Portal
Tue, Nov 22, 2022 at 10:20 AM
Basic Features - Attendant Console - Call Park, Transfer and Making Calls
Basic Calling Features - Attendant Console - Call Park, Transfer and Making Calls
Tue, Nov 22, 2022 at 10:21 AM
Voicemail Setup and Usage - Voicemail Setup
Voicemail Setup and Usage - Voicemail Setup The first time you log into your mailbox, you'll be prompted to set up your mailbox by recording your...
Fri, Apr 21, 2023 at 3:47 PM
Voicemail Setup and Usage - Using Voicemail
Voicemail Setup and Usage - Using Voicemail
Tue, Nov 22, 2022 at 10:25 AM
Place a Call on Hold or Park a Call
Place a Call on Hold or Park a Call
Tue, Nov 22, 2022 at 10:26 AM
Blind, Assisted and Direct to Voicemail Transfers
Blind, Assisted and Direct to Voicemail Transfers
Tue, Nov 22, 2022 at 10:27 AM
Transfers, On-Hold and Conferences
Transfers, On-Hold and Conferences
Tue, Nov 22, 2022 at 10:27 AM
Connecting a Bluetooth Headset
 Connecting a Bluetooth Headset
Tue, Nov 22, 2022 at 10:29 AM