Training Videos

These video tutorials will help guide you through the basics of your new hosted telephone service. At any time you can call 611 from your desk phone and speak directly with a support engineer. Or Call (336) 346-6000. If your question needs more than a quick phone call you can always open a support request by sending a description of your configuration question to help@carolinadigitalphone.com If you have a suggestion for a video tutorial you would like to see, send an email to feedback@carolinadigitalphone.com

Office Manager - Adding an Auto Attendant
Office Manager - Adding an Auto Attendant
Thu, Nov 4, 2021 at 9:50 AM
Office Manager - Auto Attendant - Add Introduction Greeting
Office Manager - Auto Attendant - Add Introduction Greeting
Thu, Nov 4, 2021 at 9:52 AM
Office Manager - Auto Attendant - Menu Prompts
Office Manager - Auto Attendant - Menu Prompts
Thu, Nov 4, 2021 at 9:55 AM
Office Manager - Answering Rules Using Time Frames
Office Manager - Answering Rules Using Time Frames
Thu, Nov 4, 2021 at 10:01 AM
Office Manager - Time Frame Answering Rules Always
Office Manager - Time Frame Answering Rules Always
Thu, Nov 4, 2021 at 10:03 AM
Office Manager - How to Set Holiday Time Frames
Office Manager - How to Set Holiday Time Frames
Thu, Nov 4, 2021 at 10:05 AM
Office Manager - How to Set Days of Week & Times
Office Manager - How to Set Days of Week & Times
Thu, Nov 4, 2021 at 10:07 AM
Office Manager - Call Queues - Basic Features
Office manager - Call Queues - Basic Features
Thu, Nov 4, 2021 at 10:09 AM
Office Manager - Call Queues - Add & Edit Agents
Office Manager - Call Queues - Add & Edit Agents
Thu, Nov 4, 2021 at 10:12 AM
Office Manager - Call Queues - Music & Message on Hold
Office Manager - Call Queues - Music & Message on Hold
Thu, Nov 4, 2021 at 10:14 AM